$9 chargeback letter review
A second pass before you submit the response.
Send one draft chargeback response letter and a low-sensitivity evidence summary. Get structure, clarity, and evidence-gap notes before you build or submit the full packet.
What you get back.
Cleaner opening statement
A tighter merchant position that matches the dispute reason and avoids unsupported claims.
Evidence-gap notes
A short list of records the letter references but still needs before the packet is complete.
Submission boundary check
Flags for legal-advice language, outcome guarantees, platform-affiliation wording, and unnecessary customer personal data.
Best fit
- Item-not-received, fraud, not-as-described, credit-not-processed, or duplicate-charge drafts where the merchant already has some records.
- Merchants who want a first-pass response letter reviewed before paying for a full $19 evidence packet.
- Support teams that need quick wording and evidence-structure feedback before escalating the case.
Example of the feedback style.
Opening position: Lead with the delivery timeline and customer-provided shipping details before mentioning the policy. The current draft asks the reviewer to infer the core point from screenshots.
Evidence gap: The letter references delivery, but the packet still needs the carrier scan or tracking URL plus the order record that connects the tracking number to this order.
Boundary check: Remove “the customer is lying.” Replace it with a factual sentence about what the records show.
How the review works.
Pay through Stripe
Checkout redirects to the intake page with the offer selected, so the order can be matched to your Stripe receipt.
Send low-sensitivity details first
Send platform, dispute reason, deadline, draft letter, and a short evidence summary. Do not send customer names, full addresses, card details, screenshots, or message exports in the first email.
Get structure and gap notes
The returned review focuses on opening position, evidence references, risky wording, missing records, and privacy reminders before you submit through your platform.
Common buyer questions.
Is this legal advice?
No. It is a wording and evidence-organization review for merchant-supplied materials. It does not replace legal, processor, platform, bank, or card-network guidance.
Do you submit the dispute for me?
No. You review the final response and submit through Shopify, Stripe, PayPal, your bank portal, or the relevant platform before the deadline.
What should I avoid sending first?
Do not send full customer addresses, card details, login credentials, large screenshots, message exports, or unrelated personal data in the first email.
What if my case is outside scope?
If work has not started or the case cannot be completed safely, the order can be refunded or revised through the support email listed in the policies.